This Privacy and Cookie Policy applies to the information collected and processed through the website www.ibrahimalqurashi.com and customer service channels on the website. We take your privacy seriously, and therefore, we want to inform you of how your data is collected, used, shared, and stored. This website is owned and operated by Ibrahim Al-Qurashi Perfumes LLC, a limited liability company established under the laws of the Sultanate of Oman, holding commercial license number 1305888, and its registered office is located in Bousher, Muscat Governorate.
By visiting the website or providing information through the customer service channels associated with it, you consent to the practices outlined in this Privacy and Cookie Policy, as well as the terms and conditions of the website. Please note that our Privacy and Cookie Policy is updated periodically, and you are required to comply with the latest version published on our website. Therefore, it is recommended that you review this policy regularly to stay informed of the most recent updates.
Information We May Collect
We (and the service providers we authorize) collect the information you provide through our website or any customer service channels, including but not limited to phone, email, in-person shopping visits, or via our live chat feature (if available). We, and our service providers, may also collect information when you visit our website or from third parties authorized to share your information with us. Note that we or the service providers we work with may collect some of this information even if you are not a registered user or have not placed an order. This information may include:
Contact and Personal Information: Such as your name, address, phone number, email address, billing and payment information, birthdate, gift recipient details, gender, nationality, and personal shopping preferences.
Website Analytics Information: Including your location, the URL you used to access the website, your browser, device type/fingerprint, IP address, domain type, pages visited, search terms entered, and items clicked on.
Transaction Information: Such as orders you have placed, products purchased, dates and times of those orders, as well as incomplete orders, items added to the shopping cart and later removed, preferences you have informed us about, or customization requests.
Information from Third Parties: Including shipping companies and payment service providers.
Survey Information: Whether from online or offline surveys, contests, or product registrations.
Please note that your payment card data will only be used to complete transaction processes. We do not store, sell, or rent your payment card details. Full payment card details are not accessible to our employees. All payment transactions are handled by trusted, certified, and authorized partners who are responsible for ensuring the security of your payment data during the checkout process.
Submitting third-party information to us indicates that you have obtained prior consent from those third parties to share their details.
Cookies
Our website uses first-party cookies (small files sent to your computer or any other device used to access the website) and other similar technologies that we may access when you visit the website in the future. We may also use third-party cookies.
There are five types of cookies we use:
Website Functionality Cookies:
These cookies allow you to browse the website and use features such as shopping carts.
Website Analytical Cookies:
We use this type of cookie to measure and analyze how our customers use the website, allowing us to continuously improve the website and your shopping experience.
Customer Preference Cookies:
These cookies remember your preferences (such as username, language, or location) while browsing the web or shopping online. This makes your browsing experience simpler, easier, and more personalized.
Targeted and Advertising Cookies:
These cookies are used to show ads that are relevant to you. They also help us measure the effectiveness of our advertising campaigns by tracking how many times you view an ad.
Third-Party Service Provider Cookies:
We may work with third-party companies that we authorize to place cookies, tracking web programs, or similar technologies on the website. These service providers help us offer you a faster, more secure, and better experience. These providers may use these technologies as outlined above, and may also assist us in preventing fraud.
Your continued use of the website implies consent for us and our third-party partners to place and access these types of cookies on your devices whenever you visit the website.
If you wish to delete any cookies, please refer to your browser’s help and support section for information on how to locate the file or directory where cookies are stored.
Please note that disabling or deleting our cookies or features may prevent you from accessing certain areas or features of our website.
